This page offers answers to some of the most frequently asked questions about Château De La Combe and our services. If for any reason you do not find the answers you are looking for here, you are welcome to contact us directly.
Write to us: firstname.lastname@example.org
(we always do our best to respond to emails within 24 hours)
The main changes are that from now on customers will be rewarded for every £ they spend rather than the number of cases ordered. Simply put £1.00 = 10 points and customers go up the discount ladder to Silver (10%), Gold (15%) and Coup de Coeur (20%) depending on how much they’ve spent over the past year (see Rewards page). These discounts can be claimed on future purchases from our ‘shop’ wines and your discount will be automatically calculated and displayed on check out.
Quite simply if you know someone who likes our wine and would like to learn more then add them to your ‘refer a friend’ section in your account and we’ll send them some info on Chateau de La Combe. If they order you’ll collect 5 points for every £1.00 they spend over the next year. The more they spend, the more you benefit! (make sure you ask them first though!)